Shipping and Delivery

Processing Time

    • Most shoes are made-to-order, usually takes 5-7 business days, during processing time, the order would remain in the "Ready to be shipped" status, this does not mean we have not received your order, your order is being prepared and readied for shipment.

    • We will also keep part of the inventory, and if there is stock, it will be shipped within 2-3 days

    • Processing time may be delayed during peak shopping season. 

    • Why made-to-order?

    A number of our styles are handmade on-demand help to reduce waste, excess inventory, and carbon emissions. If you have an agenda to keep, we strongly suggest you place your order at least 20~30 days in advance, or contact us to confirm.

          Shipping Time and Freight

            • The threshold for free shipping varies depending on your country.

            • Detail shipping charge is available on checkout page when the shipping address is filled out.
            Region Freight Time (after shipped)
            US from $5 7-12 Working days
            Canada from $12 7-12 Working days
            UK from $7 7-12 Working days
            Europe from $9 7-12 Working days
            Asia from $5 4-7 Working days

            Australia

            New Zealand

            		 from $9 8-10 Working days

            United Arab Emirates

            Saudi Arabia

            Israel

            		 from $5 7-9 Working days
            Kuwait, Qatar $16 7-9 Working days

            Asia: Japan, Malaysia, Singapore, South Korea, Indonesia

            Europe: Austria, Belarus, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland

            Expedited Shipping

              • Expedited shipping (By DHL or FedEx) is available at your expense, usually takes 3-5 business days after shipped, options can be viewed during the checkout process if your area is available.

                Delivery To Door

                  • We provide real-time tracking for all orders, you can get the shipping information on the order status page.

                  • If you have not received your order after the order status shows that it has been delivered, please contact us within 7 days.

                  • Due to your privacy concerns, we do not require you to provide your mobile phone number, but we suggest leaving it during the checkout process for successful delivery, which we promise is only used for delivery, so unsuccessful delivery caused by blank mobile cannot be compensated.