Easy Exchange

Updated: May 17th, 2022

This page guides you for an exchange due to non-fit size, if you would like to return, please refer to our Return Page.


Easy Exchange for non-fit size

  • For non-fit sizes, we can provide Easy Exchange service, customers just pay the resend freight, we would replace the same items at your correct size for free, at the same time, there is no need to send the old package back to us.

  • Your exchange request should be reported to us within 7 days of delivery.

Resend freight (May vary on countries and shipping methods)
    Package Weight Freight
    Less than 1Kg 22
    1 - 1.5Kg 26
    1.6 - 2Kg 30
    • We value your shopping experience, so we develop this Easy Exchange policy that is beneficial to you, on the one hand, it could save the cost of your return shipping, on the other hand, we do not have to wait to receive the old package then start the exchange, means speeds up the process.

    • If you prefer the traditional exchange process, please refer to our Return Page, send us the old package first, then we will exchange it for you.


    Start Easy Exchange

    Please fill out the form below with your order number

    Format like: I need easy exchange with order number

    • Mon - Fri | 10:00 to 17:00 (GMT) Excludes Holidays.

    • Expect a response within 24-48 hours. If you do not receive a reply from us, please check your mailbox to see if it is listed as spam

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