Updated: May 17th, 2022
This page guides you for an exchange due to non-fit size, if you would like to return, please refer to our Return Page.
Easy Exchange for non-fit size
For non-fit sizes, we can provide Easy Exchange service, customers just pay the resend freight, we would replace the same items at your correct size for free, at the same time, there is no need to send the old package back to us.
Your exchange request should be reported to us within 7 days of delivery.
|Less than 1Kg
|1 - 1.5Kg
|1.6 - 2Kg
We value your shopping experience, so we develop this Easy Exchange policy that is beneficial to you, on the one hand, it could save the cost of your return shipping, on the other hand, we do not have to wait to receive the old package then start the exchange, means speeds up the process.
If you prefer the traditional exchange process, please refer to our Return Page, send us the old package first, then we will exchange it for you.
Start Easy Exchange
Please fill out the form below with your order number
Format like: I need easy exchange with order number
Mon - Fri | 10:00 to 17:00 (GMT) Excludes Holidays.
Expect a response within 24-48 hours. If you do not receive a reply from us, please check your mailbox to see if it is listed as spam